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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Garibay

May 8, 2024

5  out of  5 rating by Nancy Garibay
"I have been working with Dixiana from State Farm and she’s always very helpful and fast! Very great service!"
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John Kotarski

May 3, 2024

5  out of  5 rating by John Kotarski
"Megan is an asset to the company. She is very knowledgeable and also has wonderful customer service. Highly recommend!"
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john doe

May 2, 2024

1  out of  5 rating by john doe
"Doesn't return phone calls nor do what they state they are going to do"
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Hugo G

May 1, 2024

5  out of  5 rating by Hugo G
"Everyone here is very friendly and Dixiana was very helpful."
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Luis Valdovinos

April 30, 2024

5  out of  5 rating by Luis Valdovinos
"Dixiana and her team have been my State Farm agent for years! I’m thankful for all of their help."
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Jose

April 27, 2024

5  out of  5 rating by Jose
"Dixiana is a great agent, she is very good at doubling back to see if you are ready to change insurance. She saved me over a 100.00 on my auto and home policies. Great job William frank agency thanks for calling me back!!!"
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Katisha Day

April 24, 2024

5  out of  5 rating by Katisha Day
"Been going through them for years never any problems."
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It’s M

April 18, 2024

5  out of  5 rating by It’s M
"Got the assistance I needed with insurance. Marco got back to me in a promptly manner and was pleased with the help I received regarding my whole situation regarding my auto policy. Thanks!"
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Patricia Bogie

April 17, 2024

5  out of  5 rating by Patricia Bogie
"I had some questions about renewing my home owners policy. Megan was so kind and professional. She answered my question, settled my doubts and did it all so quickly. She is a real asset! Thank you, Megan, for all you are and do!"
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Evan Stacy

April 11, 2024

5  out of  5 rating by Evan Stacy
"Meghan was great and polite..fast service. Would give 6 stars if I could!"
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Mohammad Mansoori

April 10, 2024

5  out of  5 rating by Mohammad Mansoori
"I wanted to say how I’m so happy to have picked an amazing agent Megan took her time to help me with all my policies . I was looking for her for a few months I lost her card . I also met Dixiana she was very friendly the office over all screams 5 stars ."
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Ling Fang

March 27, 2024

5  out of  5 rating by Ling Fang
"Megan was very helpful and efficient"
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Julissa !!

March 15, 2024

5  out of  5 rating by Julissa !!
"William Frank and staff is a great location for all of your insurance needs. They definitely go the extra mile for you."
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David Cabral

March 15, 2024

5  out of  5 rating by David Cabral
"Great customer service , fast and efficient service from office staff. Very knowledgable,when asked questions about what is included with coverage."
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Jonathan Ortiz

March 1, 2024

5  out of  5 rating by Jonathan Ortiz
"If I could give this review ten stars I would, I love this agency not only are they professional and provide excellent service, William Frank was very patient and answered all my questions, made me feel like I wasnt just another customer but part of their family."
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Mark Fairbanks

February 22, 2024

5  out of  5 rating by Mark Fairbanks
"Very nice people, saved me a lot.. Great service"
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ron samonte

February 16, 2024

5  out of  5 rating by ron samonte
"Dixiana was very helpful in explaining many aspects and benefits of many types of insurance that I as a customer should of been informed about by previous companies I’ve had insurance through. I’d definitely recommend this agency ."
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Giselle Vazquez

January 26, 2024

5  out of  5 rating by Giselle Vazquez
"I originally went here to sign up for a new insurance company. I was greeted by Dixiana and she was very helpful. I could tell she liked helping when I needed and didn’t hesitate when I was asking multiple questions at once. It was overall a wonderful experience and I’m glad I chose this insurance company!"
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Jenna Corona

January 26, 2024

5  out of  5 rating by Jenna Corona
"I was assisted with changing auto and renters policies by Dixiana and the service was fantastic! I also talk to the owner William Frank he made the process very easy and explained everything to me. I am very pleased with the entire experience, thank you so much!! Highly recommend this agency !"
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julianna calderon

January 18, 2024

5  out of  5 rating by julianna calderon
"Dixiana was so amazing and very informative. It was such a pleasant experience talking to Marco, and I look forward doing business with this agency ."
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Nicholas P.

January 18, 2024

5  out of  5 rating by Nicholas P.
"Absolutely love the William Frank agency. Whitney has been my insurance agent for the past 3 years. She answers all my questions and provides excellent service. So happy to have made the move over with Whitney and the William Frank team."
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Chin Mayorga

December 20, 2023

5  out of  5 rating by Chin Mayorga
"They couldn’t have been nicer! Made the whole experience painless. They offer upgrades, but are not pushy about it. Dixiana was great!"
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martha villareal

December 12, 2023

5  out of  5 rating by martha villareal
"I’m with State Farm for years ! And always made great services and I have car accidents and always they help me !! William frank office have a woman her name is Dixiana she is a wonderful lady , always she’s have a good manners to everyone!!!"
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Lupe Iniguez gomez

December 7, 2023

5  out of  5 rating by Lupe Iniguez gomez
"I worked with Dixiana , I got very good client experience. She understands client needs and optimize best solution. Friendly and knowledgeable. I recommend this agency ."
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Trey Lozada

December 7, 2023

5  out of  5 rating by Trey Lozada
"This was my first time being contacted for the opportunity to lower my payment, and they have really good customer service here as well. Thanks Dixiana ."