State Farm® Insurance Agent William Frank
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joseph Mular
June 20, 2026
"We've had State farm for I don't know 20 years and I got to tell you every single time there's an incident or accident regardless if it's our home car State farm is on top of the problem they take care of it right away within 24 hours was in a rental car got approved claim and just makes our whole life a lot easier and takes away the stress so anybody out there I got to tell you State farm is number one put it this way you cannot put a price tag on good customer service great coverage and being content"
"Joseph, thank you for taking the time to leave us a review! I'm really happy to hear that we've been able to consistently support you over the years and make things easier during stressful times. It's great to know that our efforts in providing good customer service and coverage are appreciated. We're always here to help if anything comes up!"
Shrestha Singh
June 17, 2026
"Great experience with Rosa who was very informative about what State Farm has to offer. Answered all my questions and helped me obtain a new policy for my move that allowed me to still maintain my bundled insurance."
"Thank you, Shrestha, for taking the time to leave us a review! I'm happy to hear that Rosa was able to provide you with the information you needed and assist you with your new policy. It's great to know that we could help you maintain your bundled insurance during your move. We appreciate your support!"
Maksym Nahorskyi
June 11, 2026
"I would give Megan 10 stars out of 5 if I could. She was incredibly helpful, professional, and patient throughout the entire process. She took the time to resolve my issue and made sure everything was handled correctly. Thank you for the excellent service!"
"Thank you, Maksym! I'm really glad to hear that Megan provided you with such excellent service. We always aim to be helpful and professional, and it's great to know that Megan made a positive impact during your experience. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
David Gomez
May 27, 2026
"Rosa provided outstanding customer service and went above and beyond to assist me."
jesse cuellar
May 19, 2026
"Thank you Rosa, for being so helpful this morning. In processing my payment. I enjoyed our little chat for the brief moment I was on the phone with you. Thank you again..."
"Glad we were able to assist you with your insurance and look forward to working with you in the future!"
Sandra Vito
May 13, 2026
"My son was having some issues after his accident and our agent Rosa from William Franks office stepped in and took care of everything!! I highly recommend William Frank and Rosa!!"
"Hey, Sandra! Thank you for letting us know that Rosa was able to step in and help your son after his accident, and that you found the pricing reasonable. We appreciate your recommendation of our office and are happy Rosa could take care of everything for your auto insurance needs!"
Zach Pobuta
May 13, 2026
"Rosa was fantastic throughout this whole process. Kept me informed, kept me updated and followed up with me even if there wasn’t any updates. Rosa was the best person to handle my claim. Appreciate all the effort you gave. 5 stars for sure"
"Thank you, Zach! I'm happy to hear that Rosa provided such excellent support during your claim process. Keeping you informed and updated is something we strive for, and I'm glad Rosa delivered on that. We appreciate your feedback and are here if you need anything else!"
Debra Ray
March 24, 2026
"Does Great Business!!"
"Thank you, Debra! I'm happy to know you think so highly of our business. We’re committed to providing excellent service and are always here to assist with your insurance needs. Thanks for choosing us!"
Douglas Mather
March 23, 2026
"Good service answered all my questions"
"Hey Douglas, thanks a lot for the awesome review! I'm glad we could answer all your questions. If you need anything else, feel free to reach out anytime! - William Frank - State Farm Insurance Agent, Elmhurst, IL"
Stevie McBride
February 26, 2026
"Dixie is the best agents I ever worked with, she was kind, compassionate, and diligent when providing me with the right coverage and policy, that me and my family needed. I give her an A++++"
"Stevie, thank you for your wonderful feedback! I'm delighted to hear that Dixiana provided you with such kind and diligent service. It's great to know she helped you and your family find the right coverage. If you ever need further assistance, feel free to reach out!"
Lusbin Lopez
January 28, 2026
"Dixie helped me a lot with my insurance questions !!!! Thanks again"
"Lusbin, thank you for your feedback! I'm happy to hear that Dixie was able to assist you with your insurance questions. We appreciate your trust in us. Let us know if we can help with anything else!"
Jonatan Torres
January 23, 2026
"Excellent service! Dixiana is a friendly, pleasant, and reasonable person. She is very patient and does everything possible to provide a clear explanation of whatever you ask. Thank you for the service and the time you dedicated."
"Thank you for your wonderful feedback, Jonatan! I'm delighted to hear that Dixiana provided you with such a positive experience. Her dedication to clear communication and patience truly makes a difference. We appreciate your kind words and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Faris Ahmad
December 15, 2025
"I worked with Dixiana, and she was very knowledgeable and was great with getting me a policy that fit my families needs."
"Thank you, Johnny! I'm happy to hear that Dixiana was able to assist you effectively and find a policy that suits your family's needs. We appreciate your feedback and are always here to help with any future insurance questions or needs. Let us know if there's anything else we can do for you!"
Donna Hall
December 5, 2025
"Rosa has gone above and beyond my expectations of helping me with an issue regarding my car. I brought it for a new battery and Meineke blew out the modual acting like they didn’t. They brought to a Haggerty and they indeed said that’s what happened. Rosa stayed on phone and merged calls to make sure I was taken care of and not left to fend for myself. Kudos to her professionalism and knowledge. Thank you Rosa. Merry Christmas."
"Thank you, Donna! I'm happy to hear that Rosa was able to assist you so effectively with your issue. Her dedication and expertise truly make a difference, and I'm glad she could ensure you were well taken care of. We appreciate your kind words and wish you a Merry Christmas as well! Let us know if there's anything else we can do for you."
Donna Koeppen
December 1, 2025
"I worked with Megan and she was wonderful to work with. She was friendly and helpful and very knowledgeable about the services I was looking for, and I felt very comfortable.
I would not hesitate to call her if I had any other questions."
"Thank you, Donna! I'm happy to hear that Megan provided you with such a positive experience. Her friendliness and expertise are truly valued here. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Dominic Maugeri
November 25, 2025
"Rosa was great,very courteous and friendly. She was able to help me with no hesitation. My needs were taken care of quickly."
"Thank you, Dominic! I'm happy to hear that Rosa provided you with courteous and friendly service. It's great to know your needs were addressed promptly. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Carmen Ortiz
November 20, 2025
"Very friendly and help me with my car insurance she did it step by step thanks"
"Carmen, thank you for your wonderful feedback! I'm happy to know you found the step-by-step assistance helpful with your insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Vanessa Preston
November 19, 2025
"My vehicle coverage was fast and reliable following an accident, and with future home insurance discounts dependent upon still owning a vehicle, Rosa has been helpful navigating me through my options going forward. She has been communicative and upfront throughout the process, and enjoyable to work with in an otherwise unfortunate life event for me."
"Thank you for your review, Vanessa! I'm happy to hear that Rosa was able to assist you effectively during such a challenging time. It's great to know she provided clear communication and support. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Alejandro Ocampo
November 19, 2025
"Agent Rosa was very helpful getting my renters insurance.. great service"
"Thank you, Alejandro! I'm happy to hear that Rosa was able to assist you with your insurance. We're committed to providing great service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
Johnny R
November 18, 2025
"I talk with Rosa she was great answered all my questions the talk and conversation went great"
"Thank you for your review, Johnny! I'm happy to hear that Rosa was able to assist you and answer all your questions. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Laura
November 13, 2025
"Rosa at State Farm assisted me in choosing a policy, she was very helpful. She explained everything and made it easy and simple."
"Thank you for your review, Laura! I'm happy to hear that Rosa was able to assist you effectively and make the process straightforward. Our team is dedicated to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Deontae Clemons
November 13, 2025
"OK, hello Megan this is Georgia and I just wanted to let you know that I appreciate your understanding with me developing what I need to do for my insurance and everything you was 100% in favor for me to get what I needed and I will never forget you and I owe you a gratitude thanks from now on and merry Christmas. Happy new year and happy Thanksgiving OK bye-bye"
"Thank you, Georgia, for your thoughtful message! I'm delighted to hear that Megan was able to assist you with your insurance needs. Your kind words mean a lot to us. Wishing you a Merry Christmas, Happy New Year, and a wonderful Thanksgiving! Let us know if there's anything else we can do for you."
Christina Velazquez
November 12, 2025
"I contacted State Farm regarding a homeowners quote and my expectations were exceeded! I reached out as I have a current auto policy and wanted to inquire about bundling insurances. Rosa was able to supersede my current coverages while still getting me a better rate and a discount on my car insurance. Cannot recommend them enough!"
"Thank you, Christina! I'm so happy to hear that Rosa was able to provide you with a great rate and even improve your coverage. It's wonderful to know that bundling your policies worked out so well. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
jennifer seremak
November 7, 2025
"Im happy in the service of Rosa"
"Thank you, Jennifer! I'm glad to hear you're satisfied with Rosa's service. Our team is dedicated to providing excellent support. Let us know if there's anything else we can assist you with!"
Cindy Fuqua
October 31, 2025
"Ms. Dixiana was most helpful when I ran into issues trying to make a payment. My app was not working and with her assistance, I was able to get that payment processed. This is not the first time she has helped, but each and every time she has been nothing but professional and assisted to get my problem solved. Thank you Ms. Dixiana!!"
"Thank you, Cindy, for your wonderful feedback! I'm so happy to hear that Dixiana was able to assist you with your payment issues and provide the professional support you needed. We appreciate your trust in us and are always here to help with any future needs. Thanks for choosing us!"