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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Simon Bryniarski

July 20, 2024

5  out of  5 rating by Simon Bryniarski
"Great place to do business.go see Dixiana for all your insurance needs."
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Laura Bartoli

July 19, 2024

5  out of  5 rating by Laura Bartoli
"Dixiana was so helpful with answering my questions regarding my auto insurance and told me about the drive safe and save program that would save me more money on my auto insurance. I highly recommend this agency . Laura"
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Daniel Stampfli

July 13, 2024

5  out of  5 rating by Daniel Stampfli
"Dixiana is excellent and is really really well educated and polite"
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David Nabhan

July 9, 2024

5  out of  5 rating by David Nabhan
"I worked with Dixiana and she was absolutely amazing. She was helpful in every way and she was very knowledgeable about the product and services."
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jazmyn beamon

July 3, 2024

5  out of  5 rating by jazmyn beamon
"Very satisfied with my policy. Megan was my agent and she was friendly, knowledgeable and very professional. Thank you for having me as a client ❤️"
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Amy Kelly

July 2, 2024

1  out of  5 rating by Amy Kelly
"I called on Thursday. Marco answered the phone and advised everyone was in a meeting and no one could help me. He said someone would call me back. Understandable as a lot of companies have meetings with the entire staff. It's Monday, 3 business days later, and I have yet to receive a call back. Apparently my business isn't important. Fortunately this wasn't urgent however it was important to me to get an answer within a day or two. Reviewing the comments, I am not the only one experiencing this issue. So very disappointing for a customer who has been with State Farm for over 25 years."
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Alexander Iniguez

June 29, 2024

5  out of  5 rating by Alexander Iniguez
"Dixiana was I great person to work with, very fast and efficient on her job.. she was overall the best person I have worked with on getting insurance!!"
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kimberly strockis

June 29, 2024

5  out of  5 rating by kimberly strockis
"I cannot say enough good things about State Farm in ELMHURTS . We have not had State Farm for very long, and the amount of customer satisfaction and service I have received along the way is outstanding. The entire staff is very helpful and always willing to help with our issues."
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Jon Bus

June 19, 2024

5  out of  5 rating by Jon Bus
"I have been with State Farm for decades. William Frank branch is outstanding; always helping in any way they can. His employees are the best as well. I enjoy talking to Dixiana and Megan ."
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Ronnie Teano

June 19, 2024

5  out of  5 rating by Ronnie Teano
"I had the pleasure of speaking with Dixiana on the phone. She was able to guide me through some important information and recommend multiple useful options. Marco is also always friendly, attentive and professional."
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Andria Narvaez

June 5, 2024

5  out of  5 rating by Andria Narvaez
"Very professional and Customer Service Oriented. Dixiana completed all of my transactions via the mobile and I couldn't be more satisfied with her. A wonderful representative of State Farm and sweet woman. You will not be disappointed."
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Kerenza Scheepers

June 2, 2024

5  out of  5 rating by Kerenza Scheepers
"William Frank staff are friendly give them a call to quote your autos and home insurance you won't be disapppointed. They can save you money. Dixiana was very friendly and helpful."
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AFFORDABLE PRESSURE WASHING CICERO ILLINOIS

May 31, 2024

5  out of  5 rating by AFFORDABLE PRESSURE WASHING CICERO ILLINOIS
"You will not regret the customer service here. I was greeted with so much professionalism as soon as I walked in the door. Dixie Cabral is an outstanding and extremely well mannered staff member at State Farm. Very knowledgeable and answered all my questions without hesitation , tremendously confident with giving information of all my insurance needs. Her outstanding character stands out like no other , very much in control with her position at this location. I was relaxed and reassured that my business insurance qoute would stand out and absolutely no comparison from other major competitors. This location would not be operational without this young lady !"
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Samara Moran

May 30, 2024

5  out of  5 rating by Samara Moran
"Thank you for all your help, I appreciate all of the people working there. I highly recommend this agency."
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Arnold Cruz

May 30, 2024

5  out of  5 rating by Arnold Cruz
"Caring and friendly employees. Dixiana was great to work with. If you need help ask for her. She will take good care of you and get you all the information you need."
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Angela Maira

May 16, 2024

5  out of  5 rating by Angela Maira
"State Farm has made me feel safe for years is the insurance I trust. Mr. Frank is a vary trustworthy guy and very loyal."
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Movies

May 9, 2024

5  out of  5 rating by Movies
"The best agent ever"
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Miguel Herrera

May 9, 2024

5  out of  5 rating by Miguel Herrera
"Marco was very helpful in answering all my insurance questions. Very polite and patient. Highly recommend giving them a call if you have questions."
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Kanna Kujo

May 9, 2024

5  out of  5 rating by Kanna Kujo
"I had a awesome experience with Dixiana she very friendly and very thoughtful person I definitely recommend this agency to friends and family."
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Nancy Garibay

May 8, 2024

5  out of  5 rating by Nancy Garibay
"I have been working with Dixiana from State Farm and she’s always very helpful and fast! Very great service!"
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John Kotarski

May 3, 2024

5  out of  5 rating by John Kotarski
"Megan is an asset to the company. She is very knowledgeable and also has wonderful customer service. Highly recommend!"
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john doe

May 2, 2024

1  out of  5 rating by john doe
"Doesn't return phone calls nor do what they state they are going to do"
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Hugo G

May 1, 2024

5  out of  5 rating by Hugo G
"Everyone here is very friendly and Dixiana was very helpful."
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Luis Valdovinos

April 30, 2024

5  out of  5 rating by Luis Valdovinos
"Dixiana and her team have been my State Farm agent for years! I’m thankful for all of their help."
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Jose

April 27, 2024

5  out of  5 rating by Jose
"Dixiana is a great agent, she is very good at doubling back to see if you are ready to change insurance. She saved me over a 100.00 on my auto and home policies. Great job William frank agency thanks for calling me back!!!"