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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anthony Mendoza

September 15, 2023

5  out of  5 rating by Anthony Mendoza
"I just want to express the great customer service Dixiana has done. From start to finish, she always there every step of the way. And I recommend William frank - State Farm Insurance to all who need a better rate and great customer care."

Angella Clervius

August 11, 2023

5  out of  5 rating by Angella Clervius
"Love love love working with Dixiana. She was very efficient and timely in getting me a quote. Made the process of twitching over from my old insurance company to StateFarm seamless!"

Danny Esc

July 14, 2023

5  out of  5 rating by Danny Esc
"Very satisfying with quote given would recommend"

Iris Morales

June 2, 2023

5  out of  5 rating by Iris Morales
"Dixiana and her office are amazing! Super friendly, responsive and a pleasure to deal with! Dixiana it’s adding coverage, new policy or filling a claim ,they really care and make the process easy for there customers! Attt"

Korab B. Ahmeti

May 26, 2023

5  out of  5 rating by Korab B. Ahmeti
"Barbara was very helpful in getting me the best insurance with the best price! Efficient and helpful."

Giancarlo Moreira

May 12, 2023

5  out of  5 rating by Giancarlo Moreira
"Love how professional they are here! Dixiana responds quickly and provided exceptional service! I wasn't just a policy number or a random customer to Dixiana but I felt like I was family. Dixiana was great handling my claim. Truly happy that State Farm has people Dixiana working for them."

Danica Vujanovich

May 11, 2023

5  out of  5 rating by Danica Vujanovich
"Barbara is the best. Efficient, reliable and best of all she is so kind."

Azhar Raja

May 11, 2023

5  out of  5 rating by Azhar Raja
"As I have been working with your esteemed organization for the past couple of years. I found the concern very professional and well informed all the time . The organization always put the customer 1st."

Gears man

April 29, 2023

5  out of  5 rating by Gears man
"Couldn't be any happier with the customer service I received from Dixiana. By far the best insurance agency I have ever been to. They helped me with every single question that I had. Dont look any further and contact this state farm agency they are the best!!!"

Tramelle Stroman

April 26, 2023

5  out of  5 rating by Tramelle Stroman
"Wonderful place with great people. Dixiana was an absolute joy to work with and I highly recommended asking for her if you want a high quality service and the best customer experience."

Mike Wlezien

April 25, 2023

5  out of  5 rating by Mike Wlezien
"Marco provided quick, professional assistance with my insurance change-over request."

Mariela Perez

April 15, 2023

5  out of  5 rating by Mariela Perez
"After months of looking, I finally found a great place that was not only quick but has great customer service! Marco contacted me back within 20 minutes to give me a quote and answer further questions. Very thankful for his patience and help."

Paula Esposito

March 28, 2023

5  out of  5 rating by Paula Esposito
"I had an issue with a notice from the Secretary of State regarding insurance coverage and Marco took care of it within minutes! Thank you Marco!"

Marvin Brown

March 16, 2023

5  out of  5 rating by Marvin Brown
"Recently shopping for insurance and came across this agency I would definitely recommend this agency to everyone and most importantly the exceptional customer service Dixiana provided to me. Just top notch service all round from her. 👏"

Gianluigi Madrid

March 10, 2023

5  out of  5 rating by Gianluigi Madrid
"I wanted insurance and Dixiana helped me out . I definitely recommend this agency ."

Elijah Williams

March 9, 2023

4  out of  5 rating by Elijah Williams
"Dixiana was brilliant and helped me out a lot !"

Vanessa Moran

March 3, 2023

5  out of  5 rating by Vanessa Moran
"Love this agency, have been with them for a few years now. Any problem you have Billy is always there to assist with a friendly and welcoming face. He has one of the best agents in my opinion Dixie, who is also a sweetheart and likes to go above and beyond to help in any way she can. Need a free quote for life, home or car insurance call this agency you won’t regret it!!! 👍👍"

Greene Prosperity

March 3, 2023

5  out of  5 rating by Greene Prosperity
"Barbara is absolutely amazing. Very understanding and patient. A definite keeper."

Gary Miller

February 17, 2023

5  out of  5 rating by Gary Miller
"Purchased home and auto insurance without hassle was treated very well. Received policies $100's of dollars cheaper then my previous insurer."

Pamela Hernandez

February 17, 2023

5  out of  5 rating by Pamela Hernandez
"10/10 customer service! Marco answered all my questions accordingly and made sure I understood everything well. I will definitely recommend him to my friends and family!"

jesse cuellar

February 16, 2023

5  out of  5 rating by jesse cuellar
"Great service...very pleased with the staff. I have them ensure all of my properties,a and vehicles. They're consistent! I'm more than happy with the service. Ty guys!"

Rachel Frame

February 15, 2023

5  out of  5 rating by Rachel Frame
"Barb was great to work with. Responsive, helpful, and went out of her way to give me a great experience!"

Matthew Bower

February 15, 2023

5  out of  5 rating by Matthew Bower
"Great customer service received. Really helpful with getting set up."

Leticia Delgado

February 13, 2023

1  out of  5 rating by Leticia Delgado
"I can honestly say worst experience with State Farm and this office. I’ve been a customer since 2018 when I insured my first home. First of all, I am extremely frustrated that they cancel my car and home policies without letting me know! They cancelled some of our car insurances with no prior notice. This is wrong in many ways since accidents could’ve happened and I thought we were insured and had no clue I wasn’t insured until looking at the application. Anyways reason why we switched some of our cars to a different insurance. Next thing I insured a new home I bought and State Farm terminated the insurance and later send a letter saying why after they had already cancelled it. So I got very frustrated and switched my new home to Allstate, however I left my first home with State Farm and guess what I look at the application today and it’s cancelled too! I did not ask to cancel since it was paid for a year already. Now I am on the phone waiting for hear what happened and why they terminated my other home insurance. Extremely disappointed with State Farm and to top it off I call the office it says it’s open and nobody picks up my calls. SMH worst insurance company ever."

Anthony Alvarez

February 10, 2023

5  out of  5 rating by Anthony Alvarez
"Had a great experience, Dixiana gave me the best premium customer service , she went out of her way to find the best price for me! Prices are lower than most competitors and customer care is excellent, I highly recommend her office!"